Receiving your support payment

Once income withholding papers have been sent to an employer, it may take as long as 45 days to receive a payment. Then, the Minnesota Child Support Payment Center distributes the support to the custodial parent.

If the person paying child support is working for cash or is self-employed it is his or her responsibility to send payments, and we will forward payments as we receive them.

Do not send child support payments directly to the custodial parent. If the custodial parent is paid directly, the Child Support Payment Center has no record of the payment. The child support agency will assume that the noncustodial parent is delinquent, and may take enforcement actions to collect the amount that is not accounted for.

Direct Deposit for Child Support

This form explains the benefits of directly depositing child support to a checking or savings account. It includes a Direct Deposit Authorization form.

Get a Stored Value Card - People who receive child support use this form to sign up to have child support payments loaded to a prepaid U.S. Bank ReliaCard.

Tracking your child support payments

You can access your account information as needed. 

Online: Minnesota child support online

By phone: (Twin Cities Metro) 651.215.5630 or (Greater Minnesota) 800.657.3512

You will need to know your personal ID number (PIN). Call 612.348.6411 to request a new PIN.